Reputation is a fragile thing – it takes a long time to build and is easy to break. Vevox and Hiab AB are companies from different business sectors, but with something in common: they both know the importance of listening to their clients to become a trusted brand and how quality is the most important link in their ‘trust chain’

As one organisation works to protect your fundamental rights, a quality team strives to continuously improve its work processes. Alicia Dimas talks to the European Union Agency of Fundamental Rights about how quality is helping the organisation achieve its goals and how the quality team gets involved in the agency’s data protection

The UK’s construction sector is coming together through the Get It Right Initiative (GIRI), to curb the cost of poor quality in the industry. Alicia Dimas asks how quality can help the sector improve its productivity.

A focus on quality manufacturing can bring major benefits to a company but the increasing skills gap in the industry is proving to be a barrier. Alicia Dimas explores manufacturers’ attitudes to quality, and looks for solutions to the concerns raised.

Quality is a new concept for farmers in many developing countries. But the need to integrate quality in their production and business processes is becoming harder to ignore. Alicia Dimas investigates how quality can help boost agriculture around the globe.

As countries come together to fight global warming, clean energy sources are increasingly coming under the spotlight. Alicia Dimas explores the role that quality plays in nuclear power production and the consequences of quality deviations in the industry.

2017 was the safest year in history for commercial airlines. Alicia Dimas explores how quality in the aerospace sector is helping to shape and assure a culture of safety

Blockchain is already affecting many different industries and professionals. From banking to cryptocurrencies, supply chain management and charities, blockchain is spreading an ever-growing net and converting the sceptics. Alicia Dimas speaks to five blockchain experts to find out what this new phenomenon means for the quality sector.

Brazil's insurance market is open for business in a country ready to capitalise on new technology and sophisticated business models. Read the article in full: https://www.raconteur.net/risk-management/brazil-the-new-insurance-giant

Trump's controversial policies are concerning insurers in the Middle East. Alicia Dimas explores why.